STORE POLICY

Welcome to FMA Supply.net. We are committed to providing you with high-quality products and excellent customer service. Please read the following policies carefully to ensure a smooth shopping experience.

Shipping and Delivery:

We offer shipping within the United States. Shipping fees may vary depending on the destination and product weight.

Orders are typically processed within 1-3 business days. However, please note that shipping times may vary depending on the location and shipping method chosen during checkout.

We are not responsible for any customs duties, taxes, or other fees that may be incurred for international orders.

We will make every effort to ensure that your order is packed securely to prevent damage during transit. However, in the event that you receive a damaged item, please contact us within 48 hours of receiving the order with photos and we will work with you to resolve the issue.

Returns and Exchanges:

We strive to provide accurate product descriptions and images to help you make an informed purchase. However, if you are not satisfied with your purchase, you may return or exchange the item within 14 days of receiving it, provided that it is unused, in its original packaging, and in resalable condition.

Please contact us prior to returning or exchanging an item to obtain a Return Merchandise Authorization (RMA) number. Returns or exchanges without an RMA number may not be accepted.

Customers are responsible for return shipping fees unless the item received was incorrect or damaged.

For hygiene reasons, mouth guards, groin cups, and other similar items are non-returnable.

Product Information and Pricing:

We strive to provide accurate product information, including descriptions, specifications, and images. However, please note that product colors and sizes may vary slightly due to differences in monitors and manufacturing processes.

We reserve the right to modify or discontinue products at any time without prior notice.

Prices are subject to change without notice. The price displayed at the time of purchase is the final price, unless a discount or promotional offer is applied during checkout.

We make every effort to ensure that pricing and inventory information is accurate. However, in the event of a pricing error or an item being out of stock, we reserve the right to cancel the order and refund the purchase price.

Privacy and Security:

We take the privacy and security of your personal information seriously. We collect and store information necessary to process your order and provide customer service, but we do not sell or share your information with third parties, except as required by law or for order fulfillment purposes.

We use industry-standard encryption to protect your personal information during transmission and storage. However, please note that no method of transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.

By using our website, you agree to our use of cookies and tracking technologies to improve your browsing experience and provide personalized content and advertisements. You can manage your cookie settings in your web browser.

By using our website and placing an order, you agree to comply with these policies, as well as our Terms of Use and any applicable laws and regulations.

You represent that you are of legal age to enter into a binding contract and that the information provided during checkout is accurate and complete.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion, including for violations of our policies or Terms of Use.

Our website and its contents, including product descriptions, images, and logos, are protected by intellectual property laws and may not be used without our express written permission.

If you have any questions, concerns, or feedback regarding our policies feel free to contact us.

Payment Methods